Branch Manager

waste-management
Calgary
November 23, 2025
Full Time
Urgent
Application deadline closed.

Job Description

Role Description:

This is a full-time, on-site role for a Branch Manager, located in Calgary, AB. The Branch Manager, reporting to the VP of Operations is accountable for the leadership, performance, and strategic direction of a local branch. This role ensures operational excellence, customer satisfaction, and team development, with safety and regulatory compliance as top priorities.

 KEY RESPONSIBILITIES

Safety Leadership

  • Champion a proactive safety culture across all branch operations.
  • Ensure full compliance with health, safety, and environmental regulations.
  • Conduct regular safety audits, training sessions, and emergency preparedness drills.
  • Lead incident investigations and drive timely corrective actions.

Operational Oversight

  • Direct daily branch operations to meet performance targets and service standards.
  • Optimize resource allocation and operational workflows.
  • Monitor KPIs and implement continuous improvement initiatives

Team Management

  • Recruit, train, and mentor staff to build a high-performing, safety-conscious team.
  • Foster a positive and inclusive work environment.
  • Conduct performance reviews and support employee development.

Customer & Stakeholder Engagement

  • Build and maintain strong relationships with clients, vendors, and community partners.
  • Resolve customer issues promptly and professionally.
  • Represent the branch in regional meetings and strategic initiatives.

Financial Accountability

  • Manage budgets, forecasts, and financial reporting.
  • Identify opportunities for cost savings and revenue growth.

 QUALIFICATIONS

 Education

  • High School or GED equivalent; post-secondary education.
  • Courses in business management, leadership, and environmental waste regulation are assets.
  • Certifications:

            – First Aid

            – Leadership for Safety Excellence

 Experience

  • Minimum 5 years in a field operations management role with direct supervisory experience.
  • Intermediate computer literacy (Microsoft Office, databases, spreadsheets).
  • Proven experience in coaching, training, and performance improvement.
  • Broad knowledge of waste/environmental services and AER regulations.

 Knowledge/Skills

  • Strong planning and organizational skills in fast-paced environments.
  • Strategic and proactive problem-solving abilities.
  • Collaborative decision-making and effective communication.
  • Time management and multitasking proficiency.
  • Familiarity with business accounting and reporting, including profit and loss analysis.
  • Understanding of HR processes, DOT, OSHA, and Waste Management regulations.
  • Strong leadership, coaching, and motivational skills.

 What We Offer?

  • Competitive Compensation and Benefits
  • Work-Life Balance
  • Professional Development
  • Safety-First Culture
  • Supportive Leadership
  • Community & Sustainability Impact
  • Employee Recognition 

To apply for this job vacancy, please send your resume along with a cover letter and a reference letter from your previous employer to the following email: recruitment@collectivewaste.ca